Privacy policy

1. Who we are

Leaf & Blade Outdoor Living is a landscape construction business working across the Denver metro and Colorado's Front Range. If you have a question about this policy or about information we hold, the contact details are at the end.

2. What we collect

Only what you send us. We do not buy information about you and we do not track you around the internet.

What you give us

• Your name, email address and phone number, when you fill in the inquiry form or email or ring us.
• The zip code of the property you are asking about, so we know whether it is in the area we serve.
• What kind of work you are asking about, and anything you write in the message box.

What your browser gives us automatically

Our hosting provider records ordinary server information for every visitor, including an IP address, the pages requested and the browser used. This is kept briefly and used to keep the site running and secure.

How the site is used

We use Google Analytics to understand how people use this site: which pages are visited, roughly where visitors are and what device they use, how they found us, and whether they sent an inquiry or tapped our phone number or email address. Google gives us this as totals and trends. It does not tell us who you are, and we do not use it to advertise to you.

We also use Microsoft Clarity to see how the site is used: where people click, how far they scroll, and anonymised replays of visits, so we can find what is confusing or hard to use. Clarity hides anything you type into our forms, and we do not use it to advertise to you.

3. Cookies and what we store on your device

Google Analytics sets its own cookies (named _ga and _ga_ followed by a code) so it can tell a returning visitor from a new one. They last up to two years. Microsoft Clarity sets cookies for the same reason (named _clck and _clsk), lasting up to a year, and Microsoft may also set its own identifier cookie (MUID) on its clarity.ms and bing.com domains, lasting about thirteen months. We set no advertising cookies and we do not allow Google or Microsoft to use this information for advertising.

You can stop both from measuring your visits by blocking cookies in your browser settings. For Google Analytics there is also Google's opt-out add-on at tools.google.com/dlpage/gaoptout.

The site also stores two small pieces of information in your browser, both of which are cleared when you close the tab and neither of which ever reaches us:

• A note that you have seen the opening animation, so you are not shown it again on every page.
• Where you had scrolled to on a page, so that pressing back returns you to it rather than to the top.

4. What we use it for

• Answering your inquiry, quoting for work, and carrying out that work.
• Keeping records of jobs we have quoted for or completed.
• Meeting our legal and tax obligations.

We do not send marketing email unless you have asked us to, and we will never sell your information to anybody.

5. Who else sees it

Only the companies that run parts of this business for us, and only what they need:

• Our website host, which serves this site.
• Our content system, which stores the photographs and words on this site.
• Google and Microsoft, which provide the analytics described above.
• Our email provider, which carries inquiries to us.
• Suppliers, subcontractors or professional advisers, where they need it to do work you have asked for.

We may also share information where the law requires it.

6. How long we keep it

Inquiries that do not become work are kept for two years and then deleted. Records relating to work we have carried out are kept for seven years, which is what our tax and insurance obligations require.

7. Your rights

Colorado law gives you the right to ask what personal information we hold about you, to have it corrected, to have it deleted, and to opt out of its sale or sharing. We do not sell or share personal information, so the last of those is already true of us. To exercise any of the others, contact us using the details below and we will respond within forty-five days.

You will not be treated differently for asking.

8. Children

This site is not aimed at children and we do not knowingly collect information from anyone under sixteen.

9. Changes

If this policy changes we will update it here and change the date at the top. Substantial changes will be pointed out on this page.

10. Contact

Questions about this policy, or about information we hold, can go to the email address or phone number on our contact page.